How do I prepare for my first visit?
- Download and complete Registration and Health Record forms Patient Resources
- Arrive 15 minutes before appointment to complete check-in.
- Bring your insurance cards and photo identification.
- Bring a list of all of your medications and allergies.
- Bring relevant medical records.
- Minors must be accompanied by parent/guardian.
- Remove makeup.
What is the appointment cancellation policy?
A 48 hour cancellation notice is required.
Will the office bill my insurance?
We will bill your insurance if we are contracted providers for your plan. Contact your insurance company to find out if our doctors are contracted. We are not contracted with HMOs, Medi-Cal/Medicaid, or worker’s compensation.
Do I need a referral to see the doctors?
Contact your insurance plan to find out.
Do I need prior authorization from my insurance to receive services?
Contact your insurance plan to find out.
What charges will I be responsible for?
- You will be responsible for copayments, coinsurance, deductibles and cosmetic/non-covered
- Contact your insurance company to obtain this
- Copays and deductibles are due at the time of service
Are the doctors board-certified?
Yes
Which hospitals are the doctors affiliated with?
St. Jude Medical Center (Fullerton)
Placentia-Linda Hospital
What do I do if I need emergency or urgent dermatology care?
- Call 911 for life threatening emergency
- Call the office and listen to the menu for instructions for urgent problems
How do I get a refill on my medication?
In order for our physicians to consider your request, contact your pharmacy and have them request electronic refill authorization directly from our office.